Fidelity Bank Plc has a rich history, beginning its journey in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had quickly established itself as one of the country’s fastest-growing merchant banks. With an eye on emerging opportunities in the commercial and consumer banking sectors, the bank transitioned to a commercial banking model in 1999 and rebranded as Fidelity Bank Plc. In February 2001, Fidelity Bank was granted a universal banking license, enabling it to offer a comprehensive range of services across commercial, consumer, corporate, and investment banking.
We are excited to announce an opening for the position below:
Job Title: Relationship Officer
Location: Gusau, Zamfara
Job Type: Full-time
Role Overview:
We are seeking a dynamic Relationship Officer to join our team in Gusau. This is a full-time, on-site role, where the Relationship Officer will be responsible for managing customer relationships, overseeing financial transactions, and ensuring top-tier customer service. Additionally, the officer will play a key role in driving sales initiatives and business growth within the bank.
Key Responsibilities:
- Cultivate and maintain strong business relationships with customers.
- Handle financial transactions and provide timely, accurate assistance to customers.
- Ensure exceptional customer service, addressing inquiries and resolving issues effectively.
- Drive sales initiatives to meet the bank’s goals for new business development.
- Collaborate with the team to enhance the overall customer experience and improve service delivery.
Qualifications & Skills:
- A Bachelor’s degree in Finance, Business Administration, or a related field.
- Strong communication and interpersonal skills with the ability to engage effectively with customers.
- Proven ability to work well within a team-oriented environment.
- Previous experience in the banking industry is advantageous.
- Excellent relationship management and sales capabilities.
- Solid understanding of finance, customer service, and communication principles.
How to Apply:
If you’re passionate about building relationships and contributing to the growth of the bank, we encourage you to apply. Interested candidates should Click here to apply.