WPMU DEV is an established and leading commercial WordPress company with products used on tens of millions of websites. And we are still growing. Company culture: It’s the flexibility and excitement of working for a start-up, but with an established business and growing team. We’re big on having fun too! Work remotely: That’s right, work flexibly from anywhere in the world. Our crew covers every continent except Antarctica (know any penguins for hire?). Our team: We’re proud to be an ethnically diverse team that embraces all backgrounds and cultures. Everyone is valued, included, and respected. Your growth: We value and support professional growth; from training and development, to providing support for you to step up to the next level.
We are recruiting to fill the position below:
Job Title: Product Assistant
Location: Nigeria
Job Description
- As part of Incsub, since 2006, WPMU DEV, with its’ award-winning WordPress plugins, hosting, world-beating support, and site management tools, has helped millions of web developers, freelancers, and agencies run and grow their businesses.
- We’re looking for a Product Assistant, who will play a key role in supporting the product team by researching user needs, gathering feedback, and helping prioritize product improvements that align with business goals.
- You’ll collaborate closely with cross-functional teams—including designers, developers, QA, and writers—to plan and deliver sprint cycles aimed at enhancing product performance and user experience.
- Your responsibilities will include identifying user pain points, assisting in defining solutions, and continuously iterating based on feedback.
- Beyond product development, you’ll also contribute to fostering a positive and engaged team environment, helping ensure smooth communication and productive collaboration across all stages of the product lifecycle.
Responsibilities
- Organize and maintain the project backlog and roadmap
- Gather user feedback and conduct market research to help prioritize product features
- Assist in sprint planning, coordination, and retrospectives
- Ensure timely responses to support queries and monitor feature requests
- Communicate product updates and changes to internal teams
- Contribute to documentation, blog posts, FAQs, and other product-related content
- Help define project requirements and success metrics with leadership
- Promote team engagement through activities and feedback loops
- Collaborate with developers, designers, QA, and copywriters to address bugs and develop solutions
- Support user testing and data analysis using tools like MixPanel and Google Analytics
- Facilitate team communication, daily updates, and regular meetings
Qualifications
Essential attributes and experience required:
- Strong organizational and time management skills with the ability to multitask and prioritize effectively
- Excellent written and verbal communication skills, including the ability to create clear documentation and briefs
- Proactive problem-solving mindset with a keen attention to detail and a flexible, adaptable attitude
- Research and data analysis skills, including the ability to gather, interpret, and act on user feedback
- Hands-on experience with analytics tools such as Google Analytics, and MixPanel
- Basic understanding of UX/UI principles and a curiosity for improving user experience
- Confident in facilitating meetings, stand-ups, and team check-ins to keep workflows aligned and on track
- The ability to write in clear English is essential in this role.
- Experience collaborating with cross-functional teams, including design, development, marketing, and support
- Familiarity with Agile and Scrum methodologies and participation in sprint planning and retrospectives
- Comfortable using project management tools like Jira to track tasks and progress
- We are unable to consider applications that fail to demonstrate a high level of written communication.
Job Benefits
- Growth-oriented culture.
- Excellent compensation with competitive benefits and rejuvenation time-off.
- Flexible work environment.
- Long service leaves (3 months off paid) after you’ve been with us for 10 years.
- Annual bonus based on company growth targets
- Technology budget that can help you upgrade the tools you use for your job; the longer you serve, the higher the budget.
- General expenses budget yearly that can be used to help you become more productive; the longer you work, the more you get.
- Training, tools, and support will be provided to help you perform your job.
- Limitless learning opportunities by working with cutting-edge tech stacks and a diverse, talented team.
- 28 days of paid leave per annum (up to 35 days).
- Opportunities for paid travel to attend WordCamps and other industry conferences.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 7th April, 2025.