Careers Nigeria

ICT Specialist B2

Location : Abuja

WHO WE ARE

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

THE PURPOSE

Under the supervision of the ICT Manager, the ICT Specialist 2 manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing data driven solutions but will also handle various administrative tasks to support the ICT team, displaying a strong with strong analytical skills and proficiency in data analysis tools and software.

YOUR ROLE

  • Maintains contacts with suppliers/providers and follows ICRC logistics and ICT procedures
  • Ensures ICT inventory is updated regularly and maintains adequate stocks levels.
  • Ensures that global/country-level policies and procedures are implemented and followed.
  • Level 1 user support, including workplace and digital workplace.
  • ICT Briefings
  • Build reports on helpdesk activity.
  • Data Analysis & Reporting: Collect, clean, and analyze data from multiple sources to create detailed reports and visualizations that support business decisions.
  • Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, Looker, or other data visualization tools.
  • Requirements Gathering: Collaborate with business stakeholders to understand their needs and translate them into functional BI solutions.
  • Data Modeling: Develop and maintain data models that support business reporting and analytics.
  • Performance Monitoring: Ensure data accuracy, quality, and consistency in reports and dashboards, and troubleshoot data discrepancies or issues as they arise.
  • Continuous Improvement: Identify and recommend improvements to existing processes and BI practices to enhance efficiency and effectiveness.
  • Training & Documentation: Provide training to end-users on BI tools and document processes, data definitions, and report/dashboards usage for self-service analytics.
  • Collaboration with IT & Data Teams: Work closely with IT, data engineering, and data science teams to enhance data infrastructure and integrate new data sources.

YOUR PROFILE: EDUCATION & EXPERIENCE

  • Educational Background: bachelor’s degree in computer science, Data Science, Information Technology,
  • Certifications: BI-related certifications (e.g., Microsoft Certified: Data Analyst Associate, Tableau Desktop Specialist, etc.) are a plus.
  • Experience: 3+ years of experience in IT field, BI and data analysis, or a related field.

WHAT WE OFFER

  • Rewarding work in a humanitarian and multicultural environment.
  • Competitive employment package with medical insurance and ICRC pension plan.
  • In-house training opportunities for personal development.
  • A full-time, open-ended contract.
  • The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.

  • Click on the link to access the application page;

And

  • Sendyour resume and a cover letter, copies of your diplomas and certificates, valid license to practice (where relevant), and valid ID card to ABJ_Recruitment_Services@icrc.org
  • Clearly indicate “ABJ202400506 ICT Specialist 2 ABJ” as the subject of your application (Only applications submitted through the designated MS Form will be considered for this role.)

The deadline for the submission of applications will be 20.12.2024, 16:30hrs. Late applications will not be considered. Only short-listed candidates will be contacted.

Equal opportunities shall be provided to all employees and applicants for employment based on their demonstrated ability and competence without discrimination based on race, colour, religion, gender, nationality, status, disability etc. (The ICRC values diversity and is committed to creating an inclusive working environment). We welcome applications from all qualified candidates; Female & People Living with Disability applicants are encouraged to apply.

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