Job Title: Collection Specialist (Accounts Receivable)
Job Requisition ID: R140153
Location: Lagos
Job Type: Full-time
About APM Terminals:
APM Terminals, the global terminal operating arm of the A.P. Moller-Maersk Group, operates a vast network of 76 port and terminal facilities and 117 Inland Services operations across 59 countries. As a leader in the logistics and shipping industry, we are committed to delivering efficient, innovative, and sustainable solutions to our customers worldwide.
We are seeking a proactive and detail-oriented Collection Specialist (Accounts Receivable) to join our team in Lagos. This role is critical in managing outstanding accounts receivables, ensuring timely payments, and maintaining strong customer relationships while minimizing financial risks.
Job Summary:
The Collection Specialist (Accounts Receivable) will be responsible for managing overdue accounts, negotiating payment plans, and resolving customer disputes. This role requires strong interpersonal skills, a solid understanding of accounting principles, and the ability to collaborate with internal and external stakeholders to ensure seamless financial processes.
Key Responsibilities:
- Accounts Receivable Management:
- Contact customers to follow up on overdue payments and negotiate payment plans within company guidelines.
- Monitor debt aging and take timely action to minimize financial risks.
- Investigate and resolve discrepancies in customer accounts.
- Credit Control & Compliance:
- Ensure strict adherence to the company’s credit policy and maintain credit control procedures.
- Process credit application requests and maintain an up-to-date credit limit list.
- Prepare accounts for legal action when necessary and engage cost-effective legal assistance.
- Customer Relationship Management:
- Act as a liaison between Operations and Finance to address customer concerns efficiently.
- Handle walk-in customers with inquiries related to statements of accounts and disputed invoices.
- Visit customers to resolve credit-related challenges and build positive relationships.
- Reporting & Process Improvement:
- Produce relevant management reports and track Key Performance Indicators (KPIs).
- Drive automation and implement effective control processes within AR collections.
- Promote awareness of the cost of capital on overdue accounts.
- Cross-Functional Collaboration:
- Collaborate with Global Service Centers (GSC) to enhance efficiency and streamline processes.
- Foster cross-functional communication to improve financial operations and customer experience.
Qualifications & Skills:
- Education: Bachelor’s degree in Business, Accounting, Finance, or a related field.
- Experience:
- Minimum of 2 years of experience in accounting and collections, preferably in a multinational company.
- Knowledge of the shipping or logistics industry is a strong advantage.
- Skills:
- Strong interpersonal and negotiation skills to manage internal and external stakeholders effectively.
- Proficiency in financial database software and Microsoft Office Suite, especially Excel.
- Excellent organizational skills, attention to detail, and ability to manage high volumes of data.
- Strong understanding of accounting principles, cash transactions, and financial reporting.
- Ability to maintain confidentiality and demonstrate integrity in handling financial matters.
What We Offer:
- The opportunity to work with a global leader in the logistics and shipping industry.
- A dynamic and inclusive work environment that values innovation and collaboration.
- Competitive compensation and opportunities for professional growth.
How to Apply:
If you are a proactive and results-driven professional with a passion for financial management, we encourage you to apply.
Application Deadline:
11th March, 2025
Why Join APM Terminals?
- Be part of a company that is shaping the future of global logistics and shipping.
- Contribute to delivering efficient and sustainable solutions to customers worldwide.
- Work in a supportive environment that fosters growth, creativity, and excellence.
Take the next step in your career with APM Terminals. Apply today!
