Incsub, LLC is an established and leading commercial WordPress company with products used on tens of millions of websites. And we are still growing. Company culture: It’s the flexibility and excitement of working for a start-up, but with an established business and growing team. We’re big on having fun too! Work remotely: That’s right, work flexibly from anywhere in the world. Our crew covers every continent except Antarctica (know any penguins for hire?). Our team: We’re proud to be an ethnically diverse team that embraces all backgrounds and cultures. Everyone is valued, included, and respected. Your growth: We value and support professional growth; from training and development, to providing support for you to step up to the next level.
We are recruiting to fill the position below:
Job Title: WordPress Support Specialist, CampusPress (PHP, MySQL, CSS, HTML)
Location: Remote
Description
- We are on the hunt for some epic talent to join our CampusPress family.
- You’ll be working on various WordPress projects across CampusPress, and Edublogs.
- We’re looking for a person available to work on the following schedule: 7:00 PM to 3:00 AM UTC
Responsibilities
The role will involve:
- Providing support by email to our Edublogs and CampusPress customers.
- Assisting with and solving all manner of WordPress questions, with style!
- Contributing to testing and QA with updates to WordPress core, plugins, and themes.
- Coordinating with developers over bugs, features and cool new stuff.
- Being an active part of the Incsub team.
- Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!
Qualifications
Requirements:
- Have a really good familiarity with WordPress, might even be able to code (PHP, MySQL, and/or HTML, CSS) a bit, or a lot, even better
- Experience in WordPress Multisite Networks
- Amazingly great communication skills
- Impressive response times, typing speed (it matters)
- Interpersonal skills, including the power to swiftly build rapport with both current and potential customers
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Enjoy collaborating with others, and don’t back down from a challenge
- Love people and love yourself!
- We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.
Skill-set:
- WordPress, Multisite Networks, Customer Support, Education Industry Knowledge, English language, Communication, PHP, MySQL, HTML, CSS
Job Benefits
- Flexibility
- Very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years; the longer you serve, the higher you deserve
- General expenses budget yearly; the longer you work, the more you get
Application Closing Date
23rd December, 2024.
Method of Application
Intersted and qualified candidates should:
Click here to apply online
Note
What should I do now?
- Download our CP Support Enthusiast Task Sheet, and the tasksheet files, answer those questions and then submit your application. It’s that simple!
- We are unable to consider applications that fail to demonstrate a high level of written communication.
Hiring Process:
- Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task.
