Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are recruiting to fill the position below:
Job Title: Key Account Manager
Job ID: 755570
Location: Lagos, Nigeria
Employment Type: Contract
Slot: 9 Openings
About this Opportunity
- Ericsson is seeking a business leader to join our Global Customer Unit as a Key Account Manager (KAM) for the Nigeria Account, based in Lagos, Nigeria.
- This role oversees all customer business development, sales, delivery and operations.
- In this role, you will be responsible for:
- Managing account profit and loss, cash flow, and working capital
- Ensuring customer satisfaction
- The KAM will act with confident authority, taking accountability to foster business relationships while actively contributing to customer success and Ericsson’s profitability.
- The success of this role depends on developing a deep understanding of both the customer’s and Ericsson’s operations and business objectives.
What You will Do
- Support in co-leading the Ericsson organization in Nigeria
- Develop Ericsson’s thought leadership and relationships in Nigeria
- Engage the wider Ericsson organization in developing and executing a Key Account Strategy
- Drive and strengthen the relationship between Customer and Ericsson
- Drive profitable sales and develop new sales streams through proactive business development and strong account management
- Ensure quality and profitability in project delivery
- Lead and develop a stellar sales team
- Lead and orchestrate Ericsson teams for the best customer experience, business insights, and realization of value propositions
- Orchestrate collaborative teamwork across Ericsson (global customer unit, business areas, market areas, local units)
Requirements
The skills you bring:
- Education: Master of Business Administration, Master of Science, or a similar degree
- 7+ years of sales account management, business development, and negotiations within the mobile industry
- 5+ years in a leadership position
- Previous experience in technical mobile domains (RAN, BSS, and Mobile Money)
- Business interactions with customers, with a deep understanding of their business, operations, and objectives
- Experience and cultural awareness in Africa
- Influential leadership, people, and change management skills
- Excellent problem-solving and critical thinking abilities
- Ability to enable teamwork and collaboration.
- Financial acumen and innovative, creative thinking
- Excellent presentation and communication skills
- Strong personal integrity and a high ethical standard
- Capability to address inappropriate behaviour and compliance issues.
- Excellent social and interpersonal skills
- Responsiveness and result orientation
- Perseverance, open-mindedness, and a passion to win.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Closing Date
Not Specified.